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Terms of Service

Last updated: February 12, 2026

Welcome to Zinox. By accessing or using our platform that automates replies for Facebook, Instagram, and Messenger, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account or using Zinox services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, you must not use our services.

2. User Responsibilities

As a user of Zinox, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access to your account
• Ensure you have necessary permissions to connect social media accounts
• Comply with all applicable laws and regulations
• Be responsible for all activities under your account
• Review automated responses to ensure accuracy and appropriateness
• Respect intellectual property rights of others

3. Acceptable Use Policy

You may not use Zinox to:

• Send spam, unsolicited messages, or deceptive content
• Harass, threaten, or abuse others
• Distribute malware, viruses, or malicious code
• Violate Facebook, Instagram, or Messenger terms of service
• Impersonate others or misrepresent your identity
• Collect user data without proper consent
• Engage in fraudulent activities or scams
• Circumvent platform security measures or rate limits
• Interfere with the proper functioning of our services

Violation of this policy may result in immediate account suspension or termination.

4. Service Description

Zinox provides automated messaging services for social media platforms. We strive to maintain high uptime and reliable service, but we do not guarantee:

• Uninterrupted or error-free operation
• Compatibility with all third-party platforms or future updates
• Specific response accuracy or customer satisfaction outcomes
• Prevention of all service disruptions or data loss

We reserve the right to modify, suspend, or discontinue features at any time with reasonable notice.

5. Limitation of Liability

• Zinox is provided "as is" without warranties of any kind, express or implied
• We are not liable for indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid in the past 12 months
• We are not responsible for third-party platform changes, outages, or policy violations
• You are solely responsible for your interactions with customers and content of automated messages
• We do not guarantee specific business outcomes or results from using our services

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

6. Intellectual Property

All content, features, and functionality of Zinox are owned by us and protected by intellectual property laws. You may not:

• Copy, modify, or reverse engineer our platform
• Use our trademarks or branding without permission
• Create derivative works based on our services

You retain ownership of your data and content, granting us a license to use it solely to provide services.

7. Account Termination

We may suspend or terminate your account if:

• You violate these Terms or our Acceptable Use Policy
• You engage in fraudulent or illegal activities
• Your account poses a security risk
• You fail to pay applicable fees
• Required by law or court order

You may cancel your account at any time through your account settings. Upon termination:

• Your access to services will cease immediately
• You remain responsible for any outstanding fees
• We may delete your data according to our retention policy
• Certain provisions of these Terms will survive termination

8. Payment and Refunds

If applicable subscription fees apply:

• Fees are billed in advance on a recurring basis
• You authorize automatic charges to your payment method
• Refunds are provided at our discretion on a case-by-case basis
• Price changes will be communicated 30 days in advance

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page. Material changes will be communicated via:

• Email notification to your registered address
• In-app notification upon next login
• Prominent notice on our website

Continued use of Zinox after changes constitutes acceptance of the updated Terms. If you disagree with changes, you must stop using our services.

10. Indemnification

You agree to indemnify and hold harmless Zinox, its affiliates, and employees from any claims, damages, or expenses arising from:

• Your use of our services
• Violation of these Terms
• Infringement of third-party rights
• Your interactions with customers or content of messages

11. Governing Law

These Terms are governed by applicable laws without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction.

12. Miscellaneous

• Severability: If any provision is found invalid, remaining provisions continue in effect
• Entire Agreement: These Terms constitute the complete agreement between you and Zinox
• No Waiver: Failure to enforce any provision does not constitute a waiver
• Assignment: You may not assign these Terms; we may assign them to affiliates or successors